CGM Direct Scanning provides the ability to scan documents and images directly within CGM webPRACTICE, when using Google Chrome or Microsoft Edge (not Edge in IE Mode). This functionality has been incorporated into the already existing Attach Image Action Column button throughout the system. If you would like more information, contact CGM Sales.
Installation Process

After CGM Direct Scanning has been activated in your system, you will need to complete the CGM Direct Scanning Integration function and the following Workstation Installation Instructions.
Workstation Installation Instructions
Warning: Do NOT perform these instructions until AFTER your CGM Implementation Consultant informs you that they have activated CGM Direct Scanning on your server and the CGM Direct Scanning Integration function has been completed. You must also have the scanner installed on your workstation prior to completing these steps. Note: You must not be using Edge in IE Mode; only Chrome and Edge will work with CGM Direct Scanning.
The first time you access the Attach Image Action Column button in a function, you will need to complete this one-time setup to download and install the Dynamic Web TWAIN service. A local Microsoft Windows Administrator login is required to perform the steps.
1. Log on to the workstation as a local Microsoft Windows Administrator.
2. Access the Attach Image Action Column button in a function. Click the Download button.

3. After the installer is downloaded – the file should show up at the bottom of a new tab/window. Depending on your network’s settings, you might receive an ‘Insecure download blocked’ notification. If that happens, click the Downloads icon (1) on the browser tab and click Keep (2).

Click on the DynamicWebTWAINServiceSetup.msi file to open it or click the Open icon if one is displayed.

4. Follow the steps to install the Dynamic Web TWAIN Service. Click Next.

5. Click Next again.

6. After the installation is complete, click Close.

7. After the Dynamic Web TWAIN Service is successfully installed (should take less than one minute), click the “Verify" link.

When the verification is complete, the Attach Image window should display with the Scan and Attach buttons activated and the Scanner list populated. The file types that can be attached within this function are the same types that can be attached with the regular Attach function - png, gif, bmp, and jpeg. After you scan an image, there are multiple options available to edit the image if needed, such as rotate, crop, cut, etc.

Note: If the install process takes too long, the following message will display:

If this happens, close the message window by clicking the ‘X’ in the upper-right corner, then close the Attach Image window by clicking the Cancel button and then click the Attach Image Action Column button again.
Now you are ready to scan and attach images. See the CGM Direct Scanning - Scan and Attach Instructions document for detailed instructions.
Functions in the system with the Attach Image Action Column button:
Patient > Change Patient Data
Patient > Registration
Reports > Data Management System > DMS Letter Processor > Maintain Letters (Insert Image)
System > Form Wizards > Superbill Wizard > Insert Image
Transactions > Transaction Batch Control > Create a Batch
Transactions > Transaction Batch Control > Edit a Batch
Transactions > Payment Entry Function