List the System Status

With the List the System Status function, you can display a list of every job, device, and user that is active and working in CGM webPRACTICE. Information about each job will be listed to assist you when analyzing or troubleshooting system performance. Since the system status changes as rapidly as jobs are performed, you can click Refresh in the Action Column as often as necessary to update the information.

Each QuikLink session will also be listed, but this does not mean that a separate license is used for each session. This function displays the number of sessions that are 'open' and not the number of 'licenses being used'. For additional information, see the QuikLink Icon section in CGM webPRACTICE Window Conventions under Introduction, System Conventions.

The Job column contains the job number, which is an internal number assigned to each active job.

The Device column contains the system device number. Every workstation, printer, and modem connected to your server is assigned a device number, or in the case of network workstations, a name. Following each device number is a description of the device.

The Device Description column contains the description of the device.

The DB column shows which database (DB) the job is running in.

The User column contains the User Code of the person signed on to the device.

The Function column contains the mnemonics of the function being executed by each device. You can print a complete listing of all the system mnemonics using the Print a List of Functions and Security function located on the System, User Management, Function Security Menu.

The UIT (Unit in Time) column shows much time has elapsed since that job began.

Certain system jobs are listed in red to indicate they cannot be killed in the Restore/Kill a Job function.
'Locked File' jobs will display if a user has accessed a patient's account or an appointment time slot for editing. These jobs 'lock' to prevent more than one user from making changes to an account or an appointment at the same time. If a job is locked by one user, another user will not be able to access the account or appointment slot. You can use this information to troubleshoot when a user is unable to access patient accounts or scheduling functions.