7.2.29 Service Pack Release Notes 02-20-2008

• Print Insurance Forms (Billing, Insurance Billing Functions) - ***United Healthcare claims only*** - The insurance claims were incorrectly split up by date of service if you selected to print secondary claims only. This has been corrected.
  
• Print Transmission File (Billing, Insurance Billing Functions, Electronic Claims) - ***New Functionality*** - A Grand Total dollar amount has been added to the bottom of the report.
  
• Print Exception Report (Billing, Insurance Billing Functions, Electronic Claims) - An Invalid Zip Code exception could occur for Canadian zip codes that contained one alphabetical character, one number, and then four additional alphanumeric characters. This has been corrected
  
• Move/Re-Build Transmission File (Billing, Insurance Billing Functions, Electronic Claims) - ***New Functionality*** - ***Electronic Workers Compensation Claims Only*** - If you type a number in the new Claim Number field within the Case Management record on a patient account, this claim number will override the Policy Number entered in the Insurance Policy Information for the corresponding carrier. If you need this enhancement for your paper claims, contact a NetPracticePM customer service representative.
  
• Move/Re-Build Transmission File (Billing, Insurance Billing Functions, Electronic Claims) - ***New Functionality*** - ***Medicare claims only*** If you have the Suppress Legacy Numbers check box selected in the Electronic Claims Integration for your Medicare carrier, this program has been updated to no longer send the UPIN number on the claims.

• Maintain Collection Status Codes (Collections, Collection Tables, Collection Status Table) - ***New Functionality*** - To provide the capability to store separate passwords, the Lock-out Appointments field has been changed to include these options:
  • Level 1 You will not be allowed to enter an appointment for a patient in this collection status without typing in the Level 1 password stored in the Scheduling System Integration.
  • Level 2 You will not be allowed to enter an appointment for a patient in this collection status without typing in the Level 2 password stored in Scheduling System Integration.
  • No You will be able to schedule appointments for patients in this collection status.
  • Warn You will receive the standard message to inform you the patient is in a collection status that has been 'Locked-out', unless you enter custom text in the Lock out comment field. You will not be required to type in a password to continue entering the appointment.

• Case Management Record (Patient, Change Patient Data) - ***New Functionality*** - The following new fields have been added:
  • Date Unable to Work
  • Start Light Duty
  • End Light Duty
  • Permanent Restrictions
  • Claim Number
  • Adjuster Name
  • Adjuster Phone
  • Adjuster Fax
  • Case Manager
  • Case Manager Phone
  • Case Manager Fax
  
  
• Case Management Record (Patient, Change Patient Data) - ***New Functionality*** - You can use the new Billing Group field to assign a billing group to the case management record. Then, when you enter charges in Procedure Entry, the billing group for the selected case will automatically be stored on each of the charges. For additional information, see the Maintain Case Codes entry under the Tables section.
  
• DMS (Patient, Change Patient Data) - ***New Functionality*** - A Veteran check box has been added to the Family Income Data record to accommodate requirements for the 2008 UDS reports.
  
• History (Patient, Change Patient Data) - When attempting to view a collection letter from the Transaction History screen, an error would occur if the DMS letter originally used to print the letter has since been deleted. This problem has been resolved.
  
• Add a Patient Referral (Patient, Patient Referral Menu) - An error could occur if you left the Insurance Carrier field blank when adding a patient referral record. This has been corrected.
  
• Double Sorted Lists of Patients (Patient, Patient Listings, Sorted Lists of Patients) - Multiple copies of the report could be created if you printed a double sorted patient list to MyReports. This has been corrected.

• Corporate Daily Register (Reports, Corporate Reports) - ***New Functionality*** - This report can now be sorted by Billing Group.

• Enter Patient Appointments - ***New Functionality*** - The Lock-out Appointment warning message has been modified to correspond with the changes made to the Lock-out Appointment option changes. If you select a patient account that is currently in a billing group or collection status that has Level 1 or Level 2 selected, you will need to type the corresponding password to override the lockout and continue scheduling the appointment. For additional information, see the Maintain Collection Status Codes and the Maintain Billing Group Codes entries under the Tables section or the Scheduling System Integration entry under the System section.
  
• Enter Patient Appointments - If your practice has elected to use the Quick Registration function when entering a new patient appointment in the schedule, a new insurance carrier Group Number field has been added.
  
• Wait List (Schedule, Enter Patient Appointments) - ***New Functionality*** - When you add a registered patient to the Wait List, the Phone field will default the phone number stored in the Patient Name and Address screen or if none is entered, the phone number stored in the appointment will default.
  
• Patient Check In/Out - There was a problem that caused the Co-Payment Made field to be unavailable when you typed an amount in the Recvd on Account field. This has been corrected.
  
• Patient Check In/Out - If a case was assigned to an appointment, the Primary Insurance field displayed the first effective primary insurance policy on the account instead of the primary insurance policy assigned to the case. This has been corrected.
  
• E-Superbill (Schedule, Patient Check In/Out) - ***New Functionality*** - The program has been modified so you can use the Modify Linking function to select more than four diagnosis codes.
  
• Missing Charge Report (Schedule, Scheduling Printing Menu) - ***New Functionality*** - This report has been enhanced to also track missing charges for the doctor code selected in the new Missing Charge Doctor field in the Maintain Doctor Code Integration function. For additional information, see the Maintain Doctor Code Integration entry in this section.
  
• Edit Doctor Schedules (Schedule, Doctor Schedule Maintenance) - An error could occur when you applied a template to the schedule. This has been corrected.
  
• Maintain Doctor Integration Codes (Schedule, Scheduling Table Maintenance, Doctor Code Integration Table) - ***New Functionality*** - A Missing Charge Doctor field has been added for you to link two different doctor codes for the same doctor. If you use one doctor code for scheduling and a different doctor code for posting charges, you can link the two codes here and the Missing Charge Report will include both codes.

• Scheduling System Integration (System, Database Maintenance Menu) - ***New Functionality*** - The Lock-out Password field has been replaced by new Level 1 Password and Level 2 Password fields. If the Billing Group or Collection Status for a patient has Level 1 or Level 2 selected for the Lock-out Appointment option, you must type the corresponding password to override the lockout and continue scheduling the appointment. For additional information, see the Maintain Collection Status Codes and the Maintain Billing Group Codes entries under the Tables section.

• Maintain Insurance Carriers (Tables, Insurance Carrier Table) - ***New Functionality*** - You can use the new Policy # Format field to store the correct number format that staff members should use, when completing the Policy Number field in the Insurance Policy Information. You will need to type the following characters to indicate the correct format: A = Alphabetical N = Numeric E = Any type of character P = Punctuation Whenever you type a number in the Policy Number field, it will be compared to the format stored in the Policy # Format field to make sure it is correct. For example, if the policy number should be in the format of NNAAEEPA, then a policy number of 12AB3D-A would be accepted.
  
• Maintain Case Codes (Tables, Case Management Table) - ***New Functionality*** - A Billing Group Default field has been added to this table. For additional details, see the Case Management Record entry under the Patient section.
  
• Maintain Billing Group Codes (Tables, Billing Group Table) - ***New Functionality*** - To provide the capability to store separate passwords, the Lock-out Appointments field has been changed to include these options:
  • Level 1 You will not be allowed to enter an appointment for a patient in this billing group without typing in the Level 1 password stored in the Scheduling System Integration.
  • Level 2 You will not be allowed to enter an appointment for a patient in this billing group without typing in the Level 2 password stored in Scheduling System Integration.
  • No You will be able to schedule appointments for patients in this billing group.
  • Warn You will receive the standard message to inform you the patient is in a billing group that has been 'Locked-out', unless you enter custom text in the Lock out comment field. You will not be required to type in a password to continue entering the appointment.
  
  
• Maintain Employer Codes (Tables, Employer Code Table) - ***New Functionality*** - A new Insurance Carrier field has been added to this table in preparation for the 7.3 Update. This field is not currently tied to any other functions in NetPracticePM. A full explanation will be provided in the 7.3 Update release notes.
  
• Maintain Diagnosis Codes (Tables, Diagnosis Code Table) - ***New Functionality*** - ***Medicare requirement for colonoscopy diagnosis codes only*** A GI Screening DX check box has been added to adhere to Medicares colonoscopy diagnosis requirements. If you perform a colonoscopy as a screening, but a polyp is found and removed, Medicare requires the screening (V) code to be submitted as the first diagnosis code and the polyp code to be submitted as the secondary diagnosis, but the diagnosis pointer needs to point to the secondary diagnosis. If you select the GI Screening DX check box for the polyp codes, the claims will be sent correctly. For additional information, see the Procedure Entry under the Transactions section.
  
• Maintain Doctor Codes (Tables, Doctor Code Table) - ***New Functionality*** - A new Individual check box has been added to this table in preparation for a future update. This field is not currently tied to any other functions in NetPracticePM. A full explanation will be provided in upcoming release notes.
  
• Load the AMA ICD-9-CM Codes (Tables, Diagnosis Code Table) - ***New Functionality*** - This function has been enhanced so it is no longer necessary to download the code set file from the Online Support Center (OSC) when you purchase it from CGM. The file will be activated for installation within 24 hours of receiving the signed Code Set Addendum. NetPracticePM will provide a list of the activated code sets that are available to be loaded. For detailed instructions, see the Load the AMA ICD-9-CM Codes function in NetPracticePM Help.
  
• Load the AMA CPT Codes (Tables, Procedure Code Table) - ***New Functionality*** - This function has been enhanced so it is no longer necessary to download the code set file from the Online Support Center (OSC) when you purchase it from CGM. The file will be activated for installation within 24 hours of receiving the signed Code Set Addendum. NetPracticePM will provide a list of the activated code sets that are available to be loaded. Additionally, you can now select to load short or medium procedure code descriptions. For detailed instructions, see the Load the AMA CPT Codes function in NetPracticePM Help.
  
• Load the AMA HCPCS Codes (Tables, Procedure Code Table) - ***New Functionality*** - This function has been enhanced so it is no longer necessary to download the code set file from the Online Support Center (OSC) when you purchase it from CGM. The file will be activated for installation within 24 hours of receiving the signed Code Set Addendum. NetPracticePM will provide a list of the activated code sets that are available to be loaded. For detailed instructions, see the Load the AMA HCPCS Codes function in NetPracticePM Help.

• Print Refund Checks - An error would occur when printing a refund check for the first time in a database. This problem has been corrected.
  
• Procedure Entry Function - ***New Functionality*** - Since some insurance carriers require an authorization to be counted more than one time (depending on the circumstances of the patients visit) you can now type the appropriate number in the Multiplier field when you enter the authorization transaction. The authorization tracking programs will also be updated accordingly.
  
• Procedure Entry Function - ***New Functionality*** - ***Medicare requirement for colonoscopy diagnosis codes only*** Medicare requires that if you perform a colonoscopy as a screening, but a polyp is found and removed, the screening (V) code should be submitted as the primary diagnosis and the polyp code should be submitted as the secondary diagnosis, but the diagnosis pointer should point to the secondary diagnosis code. To do this, select a V code for the first diagnosis code field and select a polyp code for the secondary diagnosis code field. If you have selected the new GI Screening DX check box for the polyp diagnosis codes in the Maintain Diagnosis Codes function, the claims will be sent correctly. For additional information, see the Maintain Diagnosis Codes entry under the Tables section.
  
• Post ERA File (Transactions, Electronic Remittance Advice (ERA)) - ***New Functionality*** - ***Blue Cross of Alabama electronic remits only*** The carrier made a format change that could cause adjustments to post incorrectly. Programs have been revised to be compatible with the new format.