E-mail Integration

With the E-mail Integration function, you can provide the necessary information to set up your CGM webPRACTICE e-mail to work in conjunction with your Internet e-mail. If your practice uses multiple databases in CGM webPRACTICE, this information only needs to be set up once in a single database. If your practice uses multiple 'namespaces', this information must be completed for each namespace.

After completing the E-mail Integration screen, you need to enter each user's Internet E-mail Address and select the Use Internet E-mail check box in the Maintain Users function.



Data Field Information
Prompt Response Req Len
SMTP Server Name Type the SMTP Server name. Consult your IT or Network Administrator, if necessary, to obtain this information. 40
Send Mail to Internet Only If you want all outgoing e-mail messages to only be sent to Internet e-mail addresses and not through CGM webPRACTICE, select this check box.   1
Activate Internet E-Mail If you ever experience any problems with your Internet e-mail and if you selected to send E-mail messages to Internet E-mail addresses only, you can temporarily inactivate this function. While inactive, your outgoing e-mail messages will be sent to the user's CGM webPRACTICE e-mail.   1
Default E-Mail Address Type the default e-mail address to be used by CGM webPRACTICE when sending system e-mail messages. This is the 'From' address that is used on the New Patient e-mails. 30
.. SMTP Username Type the SMTP Username.   12
.. SMTP Password Type the SMTP Password.   12
New Patient E-Mail If you want to send an e-mail message automatically to every New Patient, select this check box. The e-mail message will be sent after a patient account has been registered in Patient, Patient Registration or quick-registered through Schedule, Enter Patient Appointments. The e-mail message must be created within a DMS or Rich Text document. CGM webPRACTICE will send the e-mail to the Guarantor's e-mail address and if one isn't entered, it will be sent to the Patient's e-mail address. An image will also be created for every e-mail message sent and placed in the E-mail folder located in Image Management (Patient, Change Patient Data, Images or System, Image Management, View Images).

NOTE: If a Rich Text document is used, images cannot be inserted into the document as they will not transfer through the e-mail.
  1
.. Subject Line Type the text you want contained in the e-mail subject line.   40
.. DMS Document Select the DMS or Rich Text Document containing the New Patient e-mail message. Only one document may be selected for this function.   20