Multi-Factor Authentication Integration

With the Multi-Factor Authentication Integration function, you can enable or disable Multi-Factor Authentication (MFA) for your practice and reset the MFA configuration for individual users when needed. MFA acts as an additional layer of security to prevent unauthorized users from accessing CGM webPRACTICE.



NOTE: MFA is automatically enabled and required for hosted clients. Self-hosted clients have the option to enable or disable MFA from this function.

Data Field Information
Prompt Response Req Len
Enabled/Disabled Select Enabled to turn on Multi-Factor Authentication for all users in CGM webPRACTICE. Select Disabled to turn it off. For hosted clients, MFA is automatically enabled and this selection cannot be changed.    

Action Column Functions

Users - Displays the list of user codes so you can reset the MFA configuration for an individual user. Use this when a user gets a new mobile device or when there is an issue with their existing MFA configuration. After the reset, the user will be prompted to complete the MFA setup steps the next time they log in.

User Setup

After MFA has been enabled, each user will need to complete the MFA setup steps the first time they log in to CGM webPRACTICE. For detailed setup instructions, see Multi-Factor Authentication Instructions in the Introduction > System Processes section of Help.

NOTE: All of the following actions are tracked in the System Log: