Procedure Entry Screen-Top Section

After you have completed the applicable procedure entry lead-in screens, the main procedure entry screen displays.




Data Field Information - Left Column
Prompt Response Req Len
Name Displays the Account # and Patient Name as a hyperlink. You can click the link to access the patient's account from within this function. This opens the Change Patient Data function and all screens accessed from the hyperlink display ***from Procedure Entry*** at the top of the screen. This allows you to review and change any or all patient information while in the Procedure Entry Function, if necessary. If you do not have security access for Change Patient Data, the link takes you to Review Patient Information instead.    
Date Type the Accounting date or click the calendar icon to select a date. Future dates are not permitted.

If you are using Batch numbers, this field is the date stored for the Batch and you cannot change it. You can create a batch for a future date when creating a batch, but you cannot post procedures to the batch number until the accounting date becomes current.

If you are not using a batch, the default date is the current system date, which may be changed if necessary. If you change the date, this field defaults with that same date when you access the next patient account, for as long as you stay in the Procedure Entry Function or until you change the date again.

The accounting date determines the aging of the procedures and which month's productivity statistics will be affected. As you are posting procedures you can also indicate the actual dates of service, which could be different from the accounting date. This is helpful if, for example, a procedure does not get entered until a later date (such as hospital visits). You could use the date it was entered as the accounting date, which would determine the aging for the procedure.
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DOB (Age) Sex Displays the patient's date of birth, calculated age, and sex.    
Batch If you entered a batch number in the procedure entry lead-in screen, the batch number you entered is a hyperlink you can click to access the Batch Inquiry screen for that batch. The Batch Inquiry screen displays ***from Procedure Entry*** at the top of the screen.    
Case If these charges are applicable to a certain case, type the Case code you want or select a code from the Case list. You can click Add a Case in the Action Column if you need to add a new case.

The case defaults if you post using Superbill Numbers and a Case was selected for the appointment. If the patient has any active cases, the word 'Case' is colored blue to alert you.

If you select a case and click the Authorization Attachment, only the authorizations assigned to that case display. If you leave the Case field blank and click the Authorization Attachment, only the authorizations not assigned to a case display.

If you select a case, the diagnosis codes default based on the following criteria in the order listed:
  • If Default DX's from Patient's Last Visit is selected in the Procedure Entry Integration function:
    • If the Case has not been previously posted with any procedures, the Primary Diagnosis for the case defaults. If the Primary Diagnosis field for the case is blank, no diagnosis code(s) default.
    • If the Case has been previously posted with procedures, the diagnosis codes for the previously posted procedures for the case default. Also, if a # is stored in the Primary Diagnosis field for the case, the diagnosis codes from the previously posted procedures for the case default.
  • If Default DX's from Patient's Last Visit is not selected in the Procedure Entry Integration function (regardless of whether the Default Diagnosis field in the Patient Name & Address screen contains a '#' or not):
    • If a Case is selected that contains a Primary Diagnosis, that diagnosis code defaults. Also, if a # is stored in the Primary Diagnosis field for the case, the diagnosis codes from the previously posted procedures for the case default. If the Primary Diagnosis field for the Case is blank, no diagnosis code(s) default.
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Per Dr This field indicates which doctor actually performed the procedure(s). Type the code you want or select a code from the list.

The following criteria is used to determine the default doctor:
  • If you are posting using superbill numbers, defaults to the appointment doctor code.
  • If you do not post using superbill numbers, defaults to the patient's Responsible Doctor code.
  • If you select a case:
    • Defaults to the case doctor code. If you go back and remove the Case entirely, the Per Dr field does not update and you must manually change the Per Dr and Ins Dr if necessary.
    • If there is no doctor tied to the case, the Per Dr code is not changed.
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Ins Dr This field indicates which doctor will be submitted on the insurance claim. Type the code you want or select a code from the list.

The following criteria is used to determine the default doctor:
  • If you are posting using superbill numbers, defaults to the Default Ins Dr tied to the appointment doctor code.
  • If there is no Default Ins Dr for the appointment doctor code, it defaults to the appointment doctor code.
  • If you do not post using superbill numbers, defaults to the Default Ins Dr tied to the Per Dr code.
  • If there is no Default Ins Dr for the Per Dr, it defaults to the Per Dr.
  • If you select a case:
    • Defaults to the Default Ins Dr tied to the case doctor code.
    • If there is no Default Ins Dr tied to the case doctor code, it defaults to the Case Doctor code.
    • If there is no doctor tied to the Case, the Ins Dr code is not changed.
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Sup Dr This field defaults with the Default Sup Doctor stored in the Doctor Code Table for the Per Dr. Click the magnifying glass to add or change the doctor in this field. Click the X icon to the right of the field to remove a doctor from this field.

This field pulls from a combination of the Doctor Code Table and the Referral Source Table. This is indicated in the Source column in the Table Search window. Note that not all insurance carriers require this field and some may reject claims if this information is included on electronic claims. Be aware of the carrier's requirements before including this information on the claim.
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Loc This field indicates where the services were performed. The default displayed is either the default location contained in the Patient Name record or, if you are posting from superbill numbers, the location the patient was scheduled at. To change the location, type the code you want or select a code from the list.

If you enter a location code that has one of the following inpatient Place of Service Codes tied to it in Maintain Location Codes, when you click Save after entering charges, a new screen opens so you can enter the Admit Date and Discharge Date. (21 = Inpatient Hospital, 31 = Skilled Nursing Facility, 51 = Inpatient Psychiatric, 61 = Comprehensive Inpatient Rehab, 62 = Comprehensive Outpatient Rehab)
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Superbill # If your practice has selected to post from superbill numbers, this number defaults from the previous screen. The superbill number must be numeric, if entered, and may not contain leading zeros. This unique superbill number may not be used again. This entry is used to track superbill numbers.   25
Department # This field automatically defaults to the department code entered in the doctor code table for the Performing Doctor but you can change it as needed. Type the department code you want or select from the Department list.   3
Claim Hold You can specify when you want to hold the filing of transactions until a future date.

When you type a date in this field to hold the claim from filing:
  • The transaction immediately moves to the insurance balance and is marked with the 'H' insurance flag. That way you can easily see when reviewing Transaction History which transactions/claims have a hold on them.
  • Any charges on hold still appear in the Insurance Balance portion of the patient statement, but the charges are not marked as billed to the insurance.
  • Transactions on hold do not enter the insurance collections process.
  • Any transactions that are on hold appear on the Insurance Never Filed report.
  • The transactions are included in the Create Insurance File function when the claim hold date is reached.
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Reason Type the reason for the claim hold.   50

Data Field Information - Right Column
Prompt Response Req Len
Ins Displays the CGM webVERIFY Status icons (if your practice subscribes to CGM webVERIFY), Eligibility History icon, primary and secondary insurance carrier codes and the accept assignment flag for each carrier. If the patient has more than one primary or secondary policy, the code of the first primary policy is the one displayed.

CGM webVERIFY Eligibility Status icons: (CGM webVERIFY clients only)

Verification Failed - Red

Verification Passed - Green

Verification Outdated - Grey

Verification Partial - Yellow

Never Verified - Clear - denotes a policy that has never been verified. If you point to the icon, a ScreenTip will state either, 'Never Verified' or 'Never Verified. Carrier does not contain a CGM webVERIFY Identifier.' You can click the Status icon to check eligibility for the carrier

The status icon reflects the status of the specific result being viewed, not the current eligibility status for the policy.



You can click the Status icon to re-check eligibility for the insurance carrier.

CGM webVERIFY Eligibility History icon: You can click the icon to display the eligibility results history.

Note: In order to verify eligibility from within the Procedure Entry Function, you must have security access to Change Patient Data. In order to view eligibility history from within the Procedure Entry Function, you must have security access to Change Patient Data or Review Patient Data.
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Balance Informational only. Displays the current account balance (including insurance and patient balances).   5
Billing Group This field automatically defaults to the Billing Group stored for the patient on the Billing Information screen. To change the billing group for this encounter, type the code or click the magnifying glass to search for the code you want. 8
Last Visit Informational only. Displays the Last Visit date and Brief Description of the first procedure code posted for that date of service.   10
Comment Informational only. Displays any internal comment contained in the Billing screen for the patient. This field is limited to display only forty characters because any comments greater than that can cause display issues in the screen.   40
Diagnosis When you access the function, if the Allow Entry of ICD-9 Codes check box is selected in the Procedure Entry Integration function, separate tabs for the ICD-9 and ICD-10 codes display. You can toggle between the two tabs as needed. If the Allow Entry of ICD-9 Codes check box is not selected, you can only enter ICD-10 codes.



The diagnosis search field is the top field in the diagnosis section. You can search by code, partial code, keyword, and multiple keywords can also be chained together (for example, cat bitten). When you start typing in the field, the diagnosis results auto-fill in a window beneath the diagnosis search field. You can use the arrow keys to move up and down within the results list, or you can use the pointer to select a code in the list. After selecting the code you want, press Enter or TAB to add the code to the Encounter screen.

The magnifying glass icon accesses the ICD-10 Coding Tool so you can search for the diagnosis code(s) you want.

You can quickly add, change, or delete diagnosis codes and update their associated pointers with the Delete and Sync icons located to the right of the magnifying glass icon.

The Delete icon deletes all currently selected diagnosis codes and their associated pointers on each procedure line item.

The Sync icon syncs the diagnosis pointers for all the procedure line items to match the order of the first four selected diagnosis codes.

You can enter up to 12 diagnosis codes for the encounter and link up to four diagnosis codes to an individual procedure code. All diagnosis codes entered here are referred to as Encounter DX's. Each code can be reordered by selecting a new order from the drop-down list next to the code. You can remove a code from the list by clicking the drop-down list next to the code and clicking the X icon.



There are specific logical steps that determine if any code(s) should be defaulted. As soon as one of the conditions is satisfied, the process is completed and the code(s) display; otherwise the process continues until it is determined which code(s) to default.

The code stored in the Default Diagnosis field in the Patient Name and Address screen defaults.

If the Default Diagnosis field in the Patient Name and Address screen contains a '#', the diagnosis codes from the previously posted procedures default.
  • If Default DX's from Patient's Last Visit is selected in the Procedure Entry Integration function:
    • If a Case is not selected:
      • If the patient account has not had procedures posted, it defaults the Default Diagnosis from the Patient Name & Address screen. If a '#' is stored in the Default Diagnosis field, the diagnosis codes for the previously posted procedures default.
      • If the patient account has been previously posted with procedures, the diagnosis codes for the previously posted procedures default.
    • If a Case is selected:
      • If the Case has not been previously posted with any procedures, the Primary Diagnosis for the case defaults. If the Primary Diagnosis field for the case is blank, no diagnosis code(s) default.
      • If the Case has been previously posted with procedures, the diagnosis codes for the previously posted procedures for the case default. Also, if a '#' is stored in the Primary Diagnosis field for the case, the diagnosis codes from the previously posted procedures for the case default.
  • If Default DX's from Patient's Last Visit is not selected in the Procedure Entry Integration function (regardless of whether the Default Diagnosis field in the Patient Name & Address screen contains a '#' or not):
    • If a Case is not selected:
      • If the patient account has not had procedures posted, it defaults the Default Diagnosis from the Patient Name & Address screen. If a '#' is stored here, the diagnosis codes for the previously posted procedures default.
      • If the patient account has been previously posted with procedures, it defaults the Default Diagnosis from the Patient Name & Address screen. If a '#' is stored in the Default Diagnosis field, the diagnosis codes for the previously posted procedures default.
    • If a Case is selected:
      • If the Case contains a Primary Diagnosis, that diagnosis code defaults.
      • If a '#' is stored in the Primary Diagnosis field for the case, the diagnosis codes from the previously posted procedures for the case default.
      • If the Primary Diagnosis field for the Case is blank, no diagnosis code(s) default.
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Ref Dr This field indicates which doctor referred the patient for the procedure(s). Type the code you want or click the magnifying glass to search the table and select a doctor.

The following criteria is used to determine the default doctor:
  • It initially defaults to the Referral Source stored in the Patient Name and Address Information screen.
  • If you select a case:
    • If there is a referral source tied to that case, the Ref Dr field updates with that referral source.
    • If there is no referral source tied to the case that you selected, the Ref Dr field changes to 0-No Referral Source.
    • If you select Case 0 Not Applicable (0), the Ref Dr field defaults to the Referral Source stored in the Patient Name and Address Information screen.
  • The referral source tied to the service script always takes precedence over both the referral source stored in the Patient Name and Address Information and the referral source tied to the case, because that is what is required on the claim. Therefore:
    • If there is a service script tied to the charges, and if there is a referral source tied to the service script, the Ref Dr field defaults with the referral source tied to the service script.
    • If there is a service script and a case tied to the charges, the Ref Dr field defaults with the referral source tied to the service script.
    • If you remove the service script from the charges, the Ref Dr field defaults as described in the first four bullet points.
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Svc Script If your practice uses Service Scripts, type the Service Script date you want to tie to the encounter or click the '?' icon to list the available service scripts entered for the patient and select one.

If you post using superbill numbers and if there is a Service Script tied to the appointment, that service script date defaults.
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Date of Ill/Inj This field is used to store the date of illness or injury when the insurance carrier only requires a date be provided on the insurance claim. When the insurance carrier requires a date and the additional case information fields, you need to tie a Case to the encounter.

If the service date is prior to the Date of Ill/Inj, a warning message displays when you click Save. The Date of Ill/Inj must occur on or before at least one of the service dates in the encounter.

Note: If you receive the warning message and the Date of Ill/Inj was automatically populated from a Case record:
  1. Click the QuickLink icon or the Patient Name hyperlink in the upper-left corner of the Procedure Entry screen to access Change Patient Data.
  2. Edit the Date of Ill, Inj, Lmp field in the Case record.
  3. Return to Procedure Entry.
  4. Re-select the Case to refresh the date in the Date of Ill/Inj field.
  5. Save the encounter.
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Ins Dr Taxonomy The taxonomy code stored for the Ins Dr defaults in the field. To change the Ins Dr Taxonomy, select from the list.

This field defaults with the Primary taxonomy code stored in the Taxonomy Code field in Maintain Doctor Codes for the Ins Dr selected here. If there are multiple taxonomy codes stored for the doctor, they are available from the drop-down list. If you change the Ins Dr, this field updates accordingly. If the Individual check box is selected in the Doctor Code Table for the Ins Dr, this taxonomy code is not sent on claims. If the Individual check box is not selected, the taxonomy code is sent on electronic claims.
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Post-Op Care Message

If the Display Post-Op Message in Procedure Entry check box is selected in the CGM webPRACTICE Integration Options and the patient has had surgery within the number of days specified in the Post-Op Care parameters, the Patient in Post-Op Care message displays. The message includes the Procedure Code and Post-Op Care End Date (based on the Service Date of the procedure).



The message displays the seven most recent global periods whether tied to a case or not. If you then select a case, the message re-displays containing only the global periods tied to that case. This message is informational only and does not prevent you from entering and posting procedures.

Setting up Post-Op Care Parameters

The following functions are used to set up the Post-Op Care Parameters:

The Post-Op Care message displays based on the following priority order:
  1. The number of days stored in the Maintain Post-Op Days function.
  2. The number of days in the Post-Op Days field in Maintain Procedure Codes.
  3. The number of days in the Number of Days for Post-Op field in the CGM webPRACTICE Integration Options.
  4. If the Surgery Type of Service Code is selected for any Type of Service codes and no value is stored in the Number of Days for Post-Op field, 90 days is the default.

ICD-10 Coding Tool

The ICD-10 Coding Tool is available for those situations that require a more detailed exploration of the ICD-10 codes. This tool is accessed when you click the magnifying glass to the right of the Diagnosis search field.



The search functions in the same manner as the Diagnosis search where you can search by code, partial code, keyword, or chain together multiple keywords with the results auto-filled in a list. When you select a code from the results list, all of the detailed information for the code displays. To add the diagnosis code to the Encounter screen, click Select or, if you want to perform a different search, click Reset. To exit the ICD-10 Coding Tool, click Exit. For a detailed explanation of each field shown in the next image, see Data Definitions for ICD-10 Codes.



If your practice still uses ICD-9 codes, the ICD-10 Coding Tool also provides the General Equivalence Mappings (GEMs), as created by the Centers for Medicare & Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC). This is a crosswalk function for looking up the ICD-9 equivalent codes for ICD-10 codes and vice versa. You can either select the GEMs option you want and then type or select a code, or you can type or select a code and then click the GEMs option you want. Either method is acceptable. After clicking Search or selecting a code from the results list, the equivalent ICD code displays. You can add it to the ICD-9 or ICD-10 Encounter screen (whichever is applicable) by clicking the Select button.

After typing in the ICD-9 diagnosis code and selecting the GEMS (9 to 10) function, the equivalent ICD-10 codes display. You can click the Select button in the top-right portion of the window to add the ICD-9 code typed in the field at the top of the window, or you can click the Select button below one of the ICD-10 codes to add it. Click Reset to perform another search or click the Back button to view previously searched code information. The GEMs (9 to 10) option also provides a Lookup button that provides a shortcut for accessing the ICD-10 Coding Tool results for the code.



When you have added the diagnosis codes to the Encounter screen and are done using the ICD-10 Coding tool, click Exit to continue with entering the procedure line items.

Data Definitions for ICD-10 Codes
Field Name Description
CodeICD-10 code
Tabular order number5-digit numbers assigned to the code according to where the code occurs in the coding system. This number will likely change with each update.
Brief DescriptionShort CMS Description
DescriptionLong CMS Description
Incomplete/Complete (I or C)I = Incomplete and C = Complete — this indicates whether or not the code is considered "complete" or "incomplete". An incomplete code is one where further characters are possible.
Effective DateThe date the code became effective.
Deleted DateThe date the code was deleted.
Inclusion TermsSpecific to the code.
IncludesSpecific to the code.
Excludes1Specific to the code.
Excludes2Specific to the code.
Use Additional CodeSpecific to the code.
Code FirstSpecific to the code.
Code AlsoSpecific to the code.
Code NotesNotes specific to the code.
CategoryA category refers to the first three characters of an ICD-10 code (before the decimal point). Information related to a category relates to all codes with the same three first characters.
Category Inclusion TermsSpecific to the category.
Category IncludesSpecific to the category.
Category Excludes1Specific to the category.
Category Excludes2Specific to the category.
Category Use Additional CodeSpecific to the category.
Category Code FirstSpecific to the category.
Category Code AlsoSpecific to the category.
Category NotesNotes specific to the category.
SectionA section refers to a range of codes within multiple categories. Information related to a section relates to all codes within the range of categories listed. While a code may only be included in one category, a code may be included in more than one section. Multiple sections are separated by tilde (~) marks, and the data in columns 21 through 26 is respectively positioned in the same tilde-separated position as the section to which it is related.
Section Inclusion TermsSpecific to the section range listed.
Section IncludesSpecific to the section range listed.
Section Excludes1Specific to the section range listed.
Section Excludes2Specific to the section range listed.
Section Use Additional CodeSpecific to the section range listed.
Section NotesNotes specific to the section range listed.

Instructional Notations

Inclusion Terms — These are other commonly used terms that are associated with the diagnosis code.

Includes — The word 'Includes' appears immediately under certain categories to further define, or give examples of, the content of the category.

Excludes Notes — The ICD-10-CM has two types of excludes notes. Each note has a different definition for use but they are both similar in that they indicate that codes excluded from each other are independent of each other.

Excludes1 — A type 1 Excludes note is a pure excludes. It means 'NOT CODED HERE!' An Excludes1 note indicates that the code excluded should never be used at the same time as the code above the Excludes1 note. An Excludes1 is used when two conditions cannot occur together, such as a congenital form versus an acquired form of the same condition.

Excludes2 — A type 2 excludes note represents 'Not included here'. An excludes2 note indicates that the condition excluded is not part of the condition it is excluded from but a patient may have both conditions at the same time. When an Excludes2 note appears under a code it is acceptable to use both the code and the excluded code together.

First/Use Additional Code notes (etiology/manifestation paired codes) — Certain conditions have both an underlying etiology and multiple body system manifestations due to the underlying etiology. For such conditions the ICD-10-CM has a coding convention that requires the underlying condition be sequenced first followed by the manifestation. Wherever such a combination exists, there is a 'use additional code' note at the etiology code, and a 'code first' note at the manifestation code. These instructional notes indicate the proper sequencing order of the codes, etiology followed by manifestation.

In most cases the manifestation codes have in the code title 'in diseases classified elsewhere'. Codes with this title are a component of the etiology/manifestation convention. The code title indicates that it is a manifestation code. 'In diseases classified elsewhere' codes are never permitted to be used as first listed or principal diagnosis codes. They must be used in conjunction with an underlying condition code and they must be listed following the underlying condition.

Code Also — A "code also" note instructs that 2 codes may be required to fully describe a condition but the sequencing of the two codes is discretionary, depending on the severity of the conditions and the reason for the encounter.

7th characters and placeholder X — For codes less than 6 characters that require a 7th character, a placeholder X should be assigned for all characters less than 6. The 7th character must always be the 7th character of a code.