Patient Collections
The Patient Collections module provides you the tools to enhance
the profitability of your practice with an organized and effective process.
NOTE: Prior to using any of these functions, you must perform the
Patient
Collections Setup and Processing Steps.
The menu functions are listed in the order typically followed in the collection
process:
These functions do not replace the use of third party
collection agencies, but they can reduce the dollar amounts that you have
to turn over to them.
You can use Patient Collections in a hands-off manner to conduct
a collection letter writing campaign, or you can use it as a hands-on
tool to work accounts and maintain payment plans for patients. In either
case, Patient Collections easily accommodates the turn over of
accounts to third party collection agencies through automatic transfer
to the collection database and write-off of turned over delinquent balances.
Based on the options you select in Patient
Collections Integration, Patient Collections can produce form
letters for patients in the collection process. There are also numerous
reports to identify where patients are in the collection process and the
third party agencies they were turned over to when they left the process.
Note: If you are using CGM
ECOLLECTIONS, you can omit the step for Print
Collection Letter Labels and add in a step to access the EMEDIX Website function to access
confirmation reports for your electronic collection letters.
Standard Steps for the Patient Collections Processing Cycle
